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Products from cart being deleted - by blanklab

This topic has 2 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

blanklab

Participant

December 22, 2016 at 14:53

Hi,

Once I have added a product to cart, navigated away from the page or added a second item to the cart, the original item is deleted or the whole cart is cleared.

Any ideas?

Thanks,

Oli

Please, contact administrator
for this information.

#149927 Copied Theme version: 3.2 WooCommerce version: 2.6.9

1 Answer

Olga Barlow

Support staff

December 23, 2016 at 15:49

Hello,

1) Go to Appearance > Themes > install and activate official WooCommerce theme – Storefront.
2) Check if your problem persists with default theme.

Reply back in case issue appears with our theme only and provide FTP access.
In case you see the same problem with default theme check the plugins that you use and WooCommerce plugin settings.

#150040 Copied
Tagged: cart, deleted, products, shopping, templates, woocommerce, wordpress
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