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Products in shop are now only showing x1 instead of the supposed x4 grid

This topic has 7 replies, 3 voices, and was last updated 17 hours, 22 minutes ago ago by Andrew Mitchell

Adam

Participant

January 3, 2025 at 11:22

Website is showing grid as x1 even though it’s set as x4. When i inspect element it shows as row products products-loop products-grid products-hover-shadow row-count-1.

I’ve cleared all cache and even resorted settings from a working backup and still it doesn’t work.

I’ve seen in your forum this issue occurred before and it was mentioned it was a cache issue and a fix was released.

Xstore version: 9.4.6
Wordpress version: 6.7.1
Woocommerce version: 9.5.1

I’ve added the below css code to try and fix it.
/* General grid layout */
.row-count-1 {
display: grid; /* Set up grid layout */
grid-template-columns: repeat(4, 1fr); /* 4 columns by default */
gap: 20px; /* Space between items */
}

/* Adjust for smaller screens */
@media (max-width: 768px) {
.row-count-1 {
grid-template-columns: repeat(2, 1fr); /* 2 columns */
}
}

@media (max-width: 480px) {
.row-count-1 {
grid-template-columns: 1fr; /* Single column */
}
}

Content is visible for topic creator and
support staff only.

#429429 Copied Theme version: 9.4.6

6 Answers

Rose Tyler

Support staff

January 3, 2025 at 11:32

Hello, Adam,

Thank you for getting in touch with us.

The Username or Password provided is incorrect. Please check.

Best regards,
8Theme’s Team

#429433 Copied

Adam

Participant

January 3, 2025 at 11:47

Password in private area

Content is visible for topic creator and
support staff only.

#429439 Copied

Rose Tyler

Support staff

January 3, 2025 at 11:51

Hello, Adam,

Please find the screenshot at the following link: https://prnt.sc/Y42VlHiX3g5z
We kindly request that you test the access credentials you provide on your own before sharing them in the future.

Best regards,
8Theme’s Team

#429442 Copied

Adam

Participant

January 3, 2025 at 11:55

Please try again, i disabled a security plugin, i’ve tested and works now

#429445 Copied

Rose Tyler

Support staff

January 3, 2025 at 12:03

Hello, Adam,

We appreciate your prompt response.

We’ve set 4 via Theme Options for you – https://prnt.sc/SEB-yPTI2MDx , the result is – https://prnt.sc/xuwa9vIIpOfh

Best regards,
8Theme’s Team

#429446 Copied

Andrew Mitchell

Support staff

January 4, 2025 at 20:22

Dear Adam,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429535 Copied
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The issue related to '‘Products in shop are now only showing x1 instead of the supposed x4 grid’' has been successfully resolved, and the topic is now closed for further responses

Products in shop are now only showing x1 instead of the supposed x4 grid

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