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Products item are not clickable on shop page

This topic has 14 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Meli

Participant

January 30, 2022 at 15:39

Hello,

I have an issue on my shop where the products placed in the third column are not clickable. I made a video with sound to explain it better.
Video is available in the private content area with website credentials.

Thank you in advance

#315600 Copied

13 Answers

Rose Tyler

Support staff

January 30, 2022 at 16:36

Hello,

We do not see the Private Content in this post, please provide info one more time.

Regards

#315606 Copied

Meli

Participant

January 30, 2022 at 18:08

Let’s try now, I hope it works

Please contact administrator
for this information.

#315608 Copied

Olga Barlow

Support staff

January 31, 2022 at 18:15

Hello,

Issue is related to the Sticky sidebar. I have passed your problem to our developers. I’ll inform you once they fix the issue.

Regards

#315671 Copied

Olga Barlow

Support staff

February 2, 2022 at 09:51

Hello,

Our developers can’t check your site https://prnt.sc/26nb0wl Are you doing any technical moments there? Inform us when you’ll finish and the site will be online again.

Regards

#315881 Copied

Meli

Participant

February 2, 2022 at 11:12

Hello, yes sorry, we had the deadline yesterday so website in now in prod url. I’ll send you new url in private content. FTP/Server is still the same though

Please contact administrator
for this information.

#315889 Copied

Olga Barlow

Support staff

February 2, 2022 at 17:20

Hello,

Ok, thank you. I passed that to developers.

Regards

#315951 Copied

Meli

Participant

February 2, 2022 at 19:36

Just to maybe help you out on this issue. I think it’s linked :

When I have only one or two products in my category, the sidebar is not staying on the left side : it’s switching side and going to the right side of the page.

#315976 Copied

Olga Barlow

Support staff

February 3, 2022 at 11:52

Hello,

Yes, we found that issue caused by the sticky sidebar option. Looking for a way to fix that.

Regards

#316034 Copied

Olga Barlow

Support staff

February 3, 2022 at 13:38

Hello,

Check now, please.

Regards

#316060 Copied

Meli

Participant

February 4, 2022 at 11:29

Hello,

Problem is solved but now the sidebar is not clickable.
I need the category to be clickable just like before.
Thank you

EDIT: I think it’s linked to :

.content-page > div > .row > .content + [style] {
pointer-events: none;
}

I changed it to auto but then I still have the same bug…

#316159 Copied

Rose Tyler

Support staff

February 5, 2022 at 08:43

Hello,

Provide URL of page with the problem.
As we can see, categories works – https://gyazo.com/b4460cbc1939806e1e6082660318ef76

Regards

#316249 Copied

Meli

Participant

February 7, 2022 at 11:12

Hello Rose,

Yes it does works because I put an extra CSS class to correct the problem as I can’t stay with a broken website forever.
But then with that extra CSS, the last column of products has the same bug again.

I removed the extra CSS and you can now see the issue.

#316367 Copied
Olga Barlow

Support staff

February 8, 2022 at 10:02
Hello,

We found that issue was caused by your custom CSS
https://prnt.sc/26qjgpt
I have removed that and added below custom to child theme style.css to add space
```
.archive.woocommerce-page .container.content-page {
    padding-top: 100px;
}
```
Regards
#316497 Copied
Tagged: clickable, products, shop page, templates, user friendly, woocommerce, wordpress
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The issue related to '‘Products item are not clickable on shop page’' has been successfully resolved, and the topic is now closed for further responses

Products item are not clickable on shop page

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