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Products not added to cart - by nic_and_mel

This topic has 4 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Robert Hall

  • Avatar: nic_and_mel
    nic_and_mel
    Participant
    June 10, 2016 at 19:36

    Hello!

    We just noticed something strange. When you try to add a product to the cart on our webpage, it does not add it to the cart (the cart stays empty). It worked 1-2 days ago when we received some orders, and we have not done anything exact updated the plugins VC and Ultimate Addons.

    Do you have any idea what might be the issue? It is of course quite urgent.

    Please, contact administrator
    for this information.
    #129218 Copied Theme version: 2.8 WooCommerce version: 2.5.5
    3 Answers
    Avatar: nic_and_mel
    nic_and_mel
    Participant
    June 10, 2016 at 20:10

    Hi! One more thing. I have put the page in maintenance mode, but if you are logged in you can see it.

    Please check if you can find what the issue is as soon as possible.

    Best regards
    Daniel

    #129219 Copied
    Avatar: nic_and_mel
    nic_and_mel
    Participant
    June 10, 2016 at 20:55

    Hello again! I found the culprit. It was a plugin. Strange, since I have been using it for a couple of week now without any problems.

    But now I know where to look 🙂

    #129222 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 11, 2016 at 07:33

    Hello,

    We’re glad to hear that you solved issue.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    #129229 Copied
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