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Products not displaying in parent categories

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

i-Visio

Participant

April 21, 2023 at 15:50

Hi,

Let’s say we have productA in categoryEFG which is child of categoryABC (categoryABC >> categoryEFG)

When displaying products in category view, when we look at categoryEFG it has the productA but not categoryABC.

PS: We have only selected categoryEFG as the category, but it being a child of categoryABC, it should be displayed there too, that is the default behavior of woocommerce.

Any idea why isn’t this working?

Thanks !

#354110 Copied Theme version: 9.1.1 WooCommerce version: 7.6.0

1 Answer

Rose Tyler

Support staff

April 21, 2023 at 16:26

Hello, i-Visio ,

Thank you for getting in touch with us.
Please try to test how it works with the default WooCommerce theme – Storefront activated on your site, and provide us with screenshots.
The point is that our theme should not affect it, so likely you will have the same problem with Storefront activated, in this case, you need to contact support of the WooCommerce plugin

Kind Regards,
8theme team

#354121 Copied
Tagged: displaying, parent categories, products, themes, woocommerce, wordpress
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