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Products not showing - by rubikmedia - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

rubikmedia

Participant

January 29, 2015 at 20:42

Hi Robert,

This is an update on ticket number #28359 regarding products not displaying at all.

If you go to http://www.latallaperfecta.com.mx/principal/ and click in any of the category products (Basicos, coquetos, deportivos) you will get this error:

Fatal error: Class ‘jwOpt’ not found in /nfs/c01/h14/mnt/4244/domains/latallaperfecta.com.mx/html/wp-content/themes/goodstore/woocommerce.php on line 11

Theme has been updated to latest version: 1.5.2 and extra themes had been removed as you suggested.

Credentials to log in are included in Private Content.

Thanks for your support.

Please, contact administrator
for this information.

#38299 Copied

1 Answer

Eva Kemp

Support staff

January 29, 2015 at 21:35

Hello,

As I see you’re using 1.5 theme version:

Also update the required plugins. You can get them here:
https://www.8theme.com/download-plugins/

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#38303 Copied
Tagged: not showing, persuasive, products, templates, woocommerce, wordpress
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