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Products not showing as per count in listing dropdown

This topic has 3 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Spkinbox

Participant

May 26, 2022 at 05:32

https://brightbeyondbeauty.com/shop
https://brightbeyondbeauty.com/product-category/fresh-produce/
demo
demo123

hi pls check this site. shop page & category page. product count pagination not working properly. Eg: if select 24 from dropdown, only 15 products showing in the list.but in that catgeory there are 90+ products & overall 2000+ products in site. I purchased 2 license & installed in 2 sites. facing same problem in both sites. I don’t have account in your site. Not able to submit ticket. pls check the issue & reply ASAP possible. it’s live site.

Please, contact administrator
for this information.

#324614 Copied Theme version: 8.1.4 WooCommerce version: 5.1.0

2 Answers

Spkinbox

Participant

May 26, 2022 at 12:06

Hi, it’s in live site pls check & reply

#324633 Copied

Olga Barlow

Support staff

May 26, 2022 at 16:06

Hello,

Issue is not related to our theme but to WooCommerce plugin and their option “Hide out of stock items from the catalog”. If this option is enabled then WooCommerce does not count products well, we have enabled the default Store front theme to show you https://gyazo.com/6462d6775d1d92b85cbffdf8e7351c9e

So, contact WooCommerce plugin support to get help with this issue https://wordpress.org/support/plugin/woocommerce/
I see that somebody already contacted them with the same issue https://github.com/woocommerce/woocommerce/issues/22986

Regards

#324659 Copied
Tagged: count, dropdown, listing, products, themes, woocommerce, wordpress
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