Return to previous page

Products Review disappeared - by Tam - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

Tam

Participant

April 20, 2017 at 20:16

Hi
After updated the latest theme the products review no longer display, I checked Product star rating ON
please check the link below

Please, contact administrator
for this information.

#160784 Copied

5 Answers

Tam

Participant

April 20, 2017 at 20:23

Hi
Also below TOP INTERESTING – NEW IRRIVALS products it always change new products every time I refresh or go to home page, now same items all the time.

#160785 Copied

Olga Barlow

Support staff

April 22, 2017 at 10:02

Hello,

1) You are using Disable Comments plugin. That’s why you don’t have reviews tab.
2) Provide me FTP access to fix the problem.

Regards

#160910 Copied

Tam

Participant

April 24, 2017 at 15:49

HI
Sorry for late reply, please find info you request on private

Please, contact administrator
for this information.

#161080 Copied

Tam

Participant

April 24, 2017 at 15:57

Hi Can you help for these
I ypdate latest theme but still have the same issue
xstore/woocommerce/cart/cart.php version 3.0.0 is out of date. The core version is 3.0.3
xstore/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.0.0,
xstore/woocommerce/single-product/product-image.php version 3.0.0 is out of date. The core version is 3.0.2,
xstore/woocommerce/single-product/product-thumbnails.php version 3.0.0 is out of date. The core version is 3.0.2,

Please, contact administrator
for this information.

#161081 Copied

Olga Barlow

Support staff

April 25, 2017 at 19:40

Hello,

Please, update theme to the version 3.12. It’s available on ThemeForest.
Do the backup of theme options before the update (Theme Options > Import/Export > Options > download .json file)
After update disable XStore Core plugin, re-activate theme, then activate XStore core plugin and go to Appearance > Install plugins > update Core plugin.
We have made some improvements for the cart/search/wishlist options in the header https://www.8theme.com/demo/xstore/update-history/ so, after update very likely you will need to choose the position of these options in theme settings.

Regards

#161259 Copied
Viewing 6 results - 1 through 6 (of 6 total)