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Products saying out of stock when they are in stock

This topic has 3 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Alex Carter

Wick'd

Participant

April 1, 2025 at 19:57

There is a weird issue where some products are saying out of stock when they are in stock. I even re-uploaded the export file and still causing this issue, I have tried fixing it for the past 2/3 hours. Each variation has 100 pcs listed – they say in stock, but i dont know its not working

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2 Answers

Wick'd

Participant

April 1, 2025 at 19:58

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Alex Carter

Support staff

April 2, 2025 at 07:02

Hello, Wick’d,

Thank you for reaching out to us.

1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

2/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Warm Regards,
The 8Theme Team

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