Products text size do not work on my website im using single products builder

This topic has 4 replies, 3 voices, and was last updated 11 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    January 11, 2024 at 22:57

    Products text size do not work on my website im using single products builder when i try to size it down or up nothing happen

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 12, 2024 at 08:12

    Hello, @Rodlens Hora,

    Thank you for using our theme and for contacting us.

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    January 12, 2024 at 13:13

    Thanks. The problem was with the Elementor i fix it

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 12, 2024 at 13:13

    Dear Rodlens Hora,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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