Products that are added to a category is not found in the front end

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: Catholicans
    Catholicans
    Participant
    May 31, 2023 at 05:23

    While we are searching “English books -> Saints Corner” only 68 products are found in the front end ,but in the backend 69 products are published. The product name “St. Teresa of Avila : In postmodern times” is not found in the front end but it is published in the backend.

    screenshot : https://snipboard.io/ySJNtC.jpg

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 31, 2023 at 09:52

    Hello, Catholicans,

    We have conducted an inspection of your website and have noticed that the “Saints Corner” page only displays 14 products on the frontend. Please find a screenshot of this issue here: https://postimg.cc/TyByvRHm

    Have you attempted to troubleshoot this issue by deactivating any third-party plugins? If not, we suggest you try this first. If the issue persists, we kindly request that you deactivate all third-party plugins and provide us with permission to debug your website, including any on-site customizations. Please provide us with your WordPress Admin URL and credentials so that we can further investigate this issue and provide assistance.

    Best Regards,
    8Theme’s Team

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