Return to previous page

Products thumbnail size problem - by mrshabir

This topic has 6 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Brian Johnson

mrshabir

Participant

April 2, 2015 at 11:46

Hello , I have these issue.

1- My Woocommerese image settings are.
Catalog Images : 220 x 220
Single Product Image : 400 x 400
Product Thumbnails : 68 x 68
But its shown 300×225 on home page , Can You Please tell me where is problem?
Website link is : http://bccutlerys.com/

2- Why LayerSlider WP asking for Purchase code?

Please, contact administrator
for this information.

#54155 Copied Theme version: 3.0 WooCommerce version: Version 2.3.7

5 Answers

Robert Hall

Support staff

April 2, 2015 at 12:45

Hello,

1) After setting image size in WooCommerse->Setting->Product->Display you need to regenerate your thumbnails via Regenerate Thumbnails plugin.

2) All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#54173 Copied

mrshabir

Participant

April 2, 2015 at 13:13

First i set thumbnail size and then i upload products. And i think there is now need to do this again. But i already do this. But problem is still same.

1) After setting image size in WooCommerse->Setting->Product->Display you need to regenerate your thumbnails via Regenerate Thumbnails plugin.

Have You visit website backend? I already sent you login info. Please visit and fix this issue.

Thanks

#54181 Copied
Robert Hall

Support staff

April 2, 2015 at 13:34
Please see screenshot: http://prntscr.com/6ok0wy
The native size of image is 300×225 px.
You can add this code in custom.css file to get height 200px.
```
#products-grid.products_grid .product-grid img{
  height: 200px;
}
```
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#54186 Copied
mrshabir

Participant

April 6, 2015 at 13:27

Hello , I have WooCommerce issue, “Your theme has bundled outdated copies of WooCommerce template files.” I ask the author about this error how solve this issue.

#54855 Copied Theme version: 3.0 WooCommerce version: 2.3.7

Brian Johnson

Member

April 6, 2015 at 13:36

Hello

You should not be worried about this. Our theme includes woocommerce custom files and you may simply ignore this message because it is not affecting on your site frontend. This messages will disappear in next theme updates.

With best regards
Brian Johnson

#54857 Copied
Viewing 6 results - 1 through 6 (of 6 total)