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Products up-sell swap together when mouse hover on single product

This topic has 19 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

rofiqikurnia

Participant

May 8, 2017 at 04:42

Why all linked products going to swap when mouse hover on it? i saw on demo that the linked products will swap one by one based on mouse hover on specific product. This problem has been solved before it appear again now.

my site
http://prntscr.com/ekj4o7

demo site
http://prntscr.com/ekj73d

Thank you for reply and solution

Please, contact administrator
for this information.

#162472 Copied

18 Answers

Rose Tyler

Support staff

May 8, 2017 at 14:53

Hello,

Please update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section) and WooCommerce plugin to 3.0.5 version.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

#162551 Copied

rofiqikurnia

Participant

May 31, 2017 at 01:50

Hello, i have update the theme to 3.2 version but the problem is still persist, the product up sell image switch together when mouse hover on one of the product.

how about that?

thank you

Please, contact administrator
for this information.

#164601 Copied

Rose Tyler

Support staff

May 31, 2017 at 10:32

Hello,

Please read this topic https://www.8theme.com/topic/single-product-page-related-product-hover-effect-problem/#post-163839
I’ve sent the file to your email.

Regards,
Rose Tyler.

#164634 Copied

rofiqikurnia

Participant

June 1, 2017 at 01:53

Hi, thank you for the answer.

I have uploaded the file style.css to the /legenda, but the it did not solve the problem, hopefully there are another way to fix it.

thank you

#164728 Copied

rofiqikurnia

Participant

June 1, 2017 at 02:01

and another question,

why the arrow on related product looks like this?
http://prntscr.com/fegzqu,

it’s because of new theme update or something else? because it was not like that before the theme update

#164729 Copied Theme version: 3.2
Rose Tyler

Support staff

June 1, 2017 at 11:29
Hello,

Try to clear cache and check products in sidebar.
Please add this code in style.css of your child theme:
```
.single-product .owl-theme .owl-controls .owl-buttons div {
    background: transparent;
}
```
Regards,
Rose Tyler.
#164774 Copied
rofiqikurnia

Participant

June 5, 2017 at 02:56

Thank you for the answer,

I have followed the instruction to add the code to style css on child theme but the two problems still persist.

hope that there is another way to fix it

#164975 Copied

Rose Tyler

Support staff

June 6, 2017 at 12:33

Hello,

I’ve cleared your cache http://prntscr.com/fgiiyq. Please check now https://gyazo.com/450d82de152b43da75d8409adeca8493.

Regards,
Rose Tyler.

#165078 Copied

rofiqikurnia

Participant

June 8, 2017 at 02:20

Hi, thank you for the answer.

But why it is different here? i see the problem still there. I even installed new browser on my pc but the result is same like this

https://gyazo.com/dbedac1036a388dd799549948cbb8be6

thank you

#165250 Copied

Rose Tyler

Support staff

June 8, 2017 at 09:06

Hello,

Try to clear server cache and then disable it.

Regards,
Rose Tyler.

#165267 Copied

rofiqikurnia

Participant

June 9, 2017 at 02:24

hi,

i have cleared the server cache and nothing changed, hope you can fix my problem.

Thank you.

#165369 Copied

Rose Tyler

Support staff

June 9, 2017 at 10:32

Hello,

Unfortunately, can’t open your site. Please check.

Regards,
Rose Tyler.

#165393 Copied

rofiqikurnia

Participant

June 10, 2017 at 05:37

Now the site can be opened.

Thank you

#165447 Copied
Laranz

Participant

June 11, 2017 at 05:54
Hi,

Can you try this CSS in the style.css of your child theme,
```
.sidebar:hover .product .hover-effect-swap .product-content-image > img, .sidebar .product:hover .product-content-image .hide-image { opacity: 0 !important; }
.sidebar:hover .product .hover-effect-swap .product-content-image .hide-image, .sidebar .product:hover .product-content-image > img { opacity: 1 !important; }
.slider-container.sidebar-slider-flex .slide-item .product:hover .with-hover > img { opacity: 1 !important; }
```
Let us know,

Thanks,
laranz.
#165462 Copied
rofiqikurnia

Participant

June 13, 2017 at 01:42

hi,

i have entered the code into css in child theme and nothing change.
The code does not work.

#165566 Copied

Rose Tyler

Support staff

June 13, 2017 at 14:52

Hello,

It is very strange because previous codes work fine in browser console but don’t work from style.css of the child theme on your site. Seems it cache problem.
By the way, I’ve sent a new style.css file to your email, please replace it in your main theme. Let us know the result.
Also, please check FTP credential, unfortunately, I can’t connect.

Regards,
Rose Tyler.

#165627 Copied

rofiqikurnia

Participant

June 14, 2017 at 02:13

hai,

i have replaced the style css that you sent to me to the main theme and nothing change.

thank you.

Please, contact administrator
for this information.

#165676 Copied

Rose Tyler

Support staff

June 14, 2017 at 10:05

Hello,

Please, clear cache and check. I did nothing only checked your site https://gyazo.com/5ad0c41eb62b920ae0a3c823c9a72e69

Regards,
Rose Tyler.

#165706 Copied
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