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Products won't display with update - by kevinkjr

This topic has 14 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

kevinkjr

Participant

May 31, 2018 at 15:12

This has been an issue before, but a certain product category will not display properly on our site. The page is here: https://highlandpharms.com/best-cbd-dabs-waxes/

There is some kind of conflict. It only affects this product category.

#194016 Copied Theme version: 4.26 WooCommerce version: 3.4.1

13 Answers

Rose Tyler

Support staff

May 31, 2018 at 15:22

Hello,

Please update xstore to latest version – http://prntscr.com/jp2e4t https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#194018 Copied

kevinkjr

Participant

May 31, 2018 at 15:25

The theme was updated through WP. Updated last night, that is when category stopped working.

#194019 Copied

kevinkjr

Participant

May 31, 2018 at 15:26

https://prnt.sc/jp2gj4

#194020 Copied

Rose Tyler

Support staff

May 31, 2018 at 15:35

Hello,

Please provide us with FTP access.

Regards

#194021 Copied

kevinkjr

Participant

May 31, 2018 at 15:37

Can you provide an email address? I can add you to our Flywheel SFTP.

#194022 Copied

Rose Tyler

Support staff

May 31, 2018 at 15:46

Please open theme-functions.php file (xstore/framework) > find unicode_chars function > and change this https://prnt.sc/jp2qz3 to https://prnt.sc/jp2r8i

Regards

#194024 Copied

kevinkjr

Participant

May 31, 2018 at 15:49

I am not sure what you are referring to? I am not a developer.

#194025 Copied

Rose Tyler

Support staff

May 31, 2018 at 15:58

You need to connect site via FTP, open theme-functions.php file and change

function unicode_chars($source, $iconv_to = 'UTF-8') {
    $decodedStr = '';
    $pos = 0;
    $len = strlen ($source);
    while ($pos < $len) {
        $charAt = substr ($source, $pos, 1);
        if ($charAt == '%') {
            $pos++;
            $charAt = substr ($source, $pos, 1);
            if ($charAt == 'u') {
                // we got a unicode character
                $pos++;
                $unicodeHexVal = substr ($source, $pos, 4);
                $unicode = hexdec ($unicodeHexVal);
                $decodedStr .= code2utf($unicode);
                $pos += 4;
            }
            else {
                // we have an escaped ascii character
                $hexVal = substr ($source, $pos, 2);
                $decodedStr .= chr (hexdec ($hexVal));
                $pos += 2;
            }
        }
        else {
            $decodedStr .= $charAt;
            $pos++;
        }
    }

    if ($iconv_to != "UTF-8") {
        $decodedStr = iconv("UTF-8", $iconv_to, $decodedStr);
    }
    
    return $decodedStr;
}

function unicode_chars($source, $iconv_to = 'UTF-8') {
    $decodedStr = '';
    $pos = 0;
    $len = strlen ($source);
    while ($pos < $len) {
        $charAt = substr ($source, $pos, 1);
        // if ($charAt == '%') {
        //     $pos++;
        //     $charAt = substr ($source, $pos, 1);
        //     if ($charAt == 'u') {
        //         // we got a unicode character
        //         $pos++;
        //         $unicodeHexVal = substr ($source, $pos, 4);
        //         $unicode = hexdec ($unicodeHexVal);
        //         $decodedStr .= code2utf($unicode);
        //         $pos += 4;
        //     }
        //     else {
        //         // we have an escaped ascii character
        //         $hexVal = substr ($source, $pos, 2);
        //         $decodedStr .= chr (hexdec ($hexVal));
        //         $pos += 2;
        //     }
        // }
        // else {
            $decodedStr .= $charAt;
            $pos++;
        // }
    }

    if ($iconv_to != "UTF-8") {
        $decodedStr = iconv("UTF-8", $iconv_to, $decodedStr);
    }
    
    return $decodedStr;
}

Regards

#194028 Copied

kevinkjr

Participant

May 31, 2018 at 16:07

Ok can this be done in the child theme? Or will a theme update remove this?

#194029 Copied

kevinkjr

Participant

May 31, 2018 at 17:20

I made this change in the theme-functions.php file in the XStore folder and the site stopped working. I had to reload the entire XStore theme folder.

#194034 Copied

Rose Tyler

Support staff

June 1, 2018 at 08:18

Dear @kevinkjr,

You need to change the code in the file of the parent theme. We will add this fix in next theme update.
Please try one more time https://prnt.sc/jpdrql , this code should work fine:

function unicode_chars($source, $iconv_to = 'UTF-8') {
    $decodedStr = '';
    $pos = 0;
    $len = strlen ($source);
    while ($pos < $len) {
        $charAt = substr ($source, $pos, 1);
        // if ($charAt == '%') {
        //     $pos++;
        //     $charAt = substr ($source, $pos, 1);
        //     if ($charAt == 'u') {
        //         // we got a unicode character
        //         $pos++;
        //         $unicodeHexVal = substr ($source, $pos, 4);
        //         $unicode = hexdec ($unicodeHexVal);
        //         $decodedStr .= code2utf($unicode);
        //         $pos += 4;
        //     }
        //     else {
        //         // we have an escaped ascii character
        //         $hexVal = substr ($source, $pos, 2);
        //         $decodedStr .= chr (hexdec ($hexVal));
        //         $pos += 2;
        //     }
        // }
        // else {
            $decodedStr .= $charAt;
            $pos++;
        // }
    }

    if ($iconv_to != "UTF-8") {
        $decodedStr = iconv("UTF-8", $iconv_to, $decodedStr);
    }
    
    return $decodedStr;
}

Regards

#194050 Copied

kevinkjr

Participant

June 1, 2018 at 22:54

Finally was able to get a developer to apply the fix. That worked. Thank you.

#194117 Copied

Rose Tyler

Support staff

June 4, 2018 at 06:54

You’re welcome!
Feel free to ask if you have any other questions.

Regards