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Product Badges: “NEW” label don’t show in product page

This topic has 3 replies, 2 voices, and was last updated 1 years, 4 months ago ago by desgest

desgest

Participant

September 24, 2023 at 18:25

Hi,

We have a problem with “New” label in product page.

In project we are developing:

https://whnbcn.hostingcluster6desgest.com/categoria-producto/rebajas/

In upper link you can see as “New” and “Sale” labels work fine together.

But when we enter inside product page:

https://whnbcn.hostingcluster6desgest.com/producto/americana-purple/

We can only see “Sale” label:

https://whnbcn.hostingcluster6desgest.com/producto/americana-purple/

XStore > Product Badges options are ok for us:

https://prnt.sc/Fqn9_Mmz0sue

We would like both labels work fine together in product page.

For now, most of third party plugins are disabled.

Thanks again for your support.

Mariano

Please, contact administrator
for this information.

#368417 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1

2 Answers

Rose Tyler

Support staff

September 25, 2023 at 10:45

Hello, Desgest,

Thank you for contacting us and for using XStore.

The New label is currently available exclusively for the Shop page and not for individual product pages.

We highly appreciate your feedback and suggestions. Therefore, we kindly encourage you to post your request on our Taskboard at https://www.8theme.com/taskboard/. If your request receives substantial support from other customers, our development team will take it into consideration for incorporation in one of our future updates.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind Regards,
8theme team

#368461 Copied

desgest

Participant

October 9, 2023 at 17:31

Ok.

We try to enter in wishing wheel…

… thanks again.

#369787 Copied
Tagged: e-commerce solutions, new label, product badges, product page, visibility issues, woocommerce templates, wordpress
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Product Badges: “NEW” label don’t show in product page

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