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“Progress bar” for free shipping does not remove other options in cart

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Jack Richardson

Andrea

Participant

March 18, 2025 at 11:55

Hi,
I activated “Progress bar” for free shipping when a threshold is reached. I set free shipping in Woocommerce with a minimum order amount. Why when the threshold set by “Progress bar” is reached I continue to see in the cart the possibility of sending goods with “express courier” which has an additional cost?

Please, contact administrator
for this information.

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3 Answers

Rose Tyler

Support staff

March 18, 2025 at 13:17

Hello, Andrea,

Thank you for reaching out to us.

Could you please provide screenshots or a video to help us better understand your request?

Warm Regards,
The 8Theme Team

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Andrea

Participant

March 18, 2025 at 16:47

send video

Please contact administrator
for this information.

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Jack Richardson

Support staff

March 19, 2025 at 10:52

Dear @Andrea,

If you need to properly configure the free shipping feature by modifying the shipping methods and prices on checkout, we recommend referring to the WooCommerce documentation or using a plugin that provides this functionality.

Please note that our progress bar is designed solely for showing such section with custom texts and calculating its designated area. The text displayed within the booster settings can be customized as needed, meaning free shipping is not a mandatory requirement. For example, the message could indicate that if the total order amount reaches $2,999, a gift will be added to the order. In such cases, the site managers would manually apply the offer when they verify the order total.

Should you require further assistance, please feel free to reach out.

Best regards,
Jack Richardson
8Theme Team

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