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Progress bar free shipping amount incorrect on shopping card

This topic has 9 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

gcl

Participant

December 7, 2022 at 16:31

Hi, I have set the free shipping amount to 65 however, looking at the attached image (in private content area) you can see that the rule is not being applied correctly. I have free shipping also set up at £65. Please could you advise how this can be resolved.

Please, contact administrator
for this information.

#340820 Copied Theme version: 8.3.8

8 Answers

Rose Tyler

Support staff

December 7, 2022 at 16:48

Hello,

Please read this article – https://www.8theme.com/documentation/docs/cart-checkout-progress-bar/

Regards

#340824 Copied

gcl

Participant

December 7, 2022 at 16:56

Hi,

I have read the article and set it up as per the instructions, I’ve also made sure we have free shipping set up too.

#340826 Copied

Rose Tyler

Support staff

December 7, 2022 at 16:57

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#340827 Copied

gcl

Participant

December 8, 2022 at 11:50

Please see private content.

Please contact administrator
for this information.

#340909 Copied
Rose Tyler

Support staff

December 8, 2022 at 12:18
We can’t connect.
```
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Failed to retrieve directory listing
```
Please try to connect to FTP using FileZilla by yourself.
Is there a restriction by IP or something else?

Regards
#340913 Copied
gcl

Participant

December 8, 2022 at 13:42

H,

Please use “Only use plain FTP (insecure)”

Transfer mode : Active

#340936 Copied

Rose Tyler

Support staff

December 8, 2022 at 15:52

Hello,

We can’t connect still, check screenshots in the Private Content area

Regards

Please contact administrator
for this information.

#340950 Copied

Rose Tyler

Support staff

December 8, 2022 at 20:18

Hello,

We’ve checked the Progress bar one more time, and it works fine, just calculate with tax, it is predefined behavior, so there is no bug.
You can post a request about adding a new option here – https://www.8theme.com/taskboard/ If it takes votes from other customers, our dev team will try to add it in one of the next updates.

Regards

#340967 Copied
Tagged: amount, card, free, incorrect, progress, shipping, shopping, templates, woocommerce, wordpress
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