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Progress bar is showing while deactivated

This topic has 7 replies, 4 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

Jari de Boer

Participant

July 1, 2024 at 15:20

Hi,
The progress bar is showing while deactivated.
I’ve addes some screenshots

Files is visible for topic creator and
support staff only.

#402621 Copied Theme version: 9.3.14

6 Answers

Rose Tyler

Support staff

July 1, 2024 at 15:34

Hello Jari de Boer,

Thank you for reaching out to us.

Could you provide FTP access also?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
The 8Theme Team

#402624 Copied

Jari de Boer

Participant

July 4, 2024 at 08:35

See the private content

Please contact administrator
for this information.

#403028 Copied

Jack Richardson

Support staff

July 4, 2024 at 10:07

Dear @Jari de Boer,

We hope this message finds you well. We wish to inform you that we have deactivated an option on your website as it was previously enabled. You can view the specific change made at the following link: https://prnt.sc/nte9HuNRSkve.

The popup now does not have a progress bar -> https://prnt.sc/YlBaegeiXYvt

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#403059 Copied

Jari de Boer

Participant

July 12, 2024 at 12:43

Where did you find these settings?

#404390 Copied

Jack Richardson

Support staff

July 12, 2024 at 12:50

Hello @Jari de Boer

Such settings is located under next path:
Theme Options -> WooCommerce -> Shop -> Shop page layout (scroll to the same bottom)
Also, we have a search as you can see -> https://prnt.sc/hmfd6aRrUeZr so it is easier to search for the requested option by it’s title or description.

Kind regards,
Jack Richardson
The 8theme’s team

#404392 Copied

Andrew Mitchell

Support staff

August 30, 2024 at 13:09

Dear Jari de Boer,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#412373 Copied
Tagged: best selling themes, deactivated progress bar, progress bar issue, theme functionality, woocommerce progress bar, woocommerce themes, woocommerce troubleshooting
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