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Progress bars not showing - by Allan Morrow

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

Allan Morrow

Participant

September 23, 2022 at 03:20

Hi there, I have a video (in private content) to show my set up and the issue that I am having. Could you help please?

I am using WP Bakery if that helps?

Please, contact administrator
for this information.

#334825 Copied Theme version: .8.3.3 WooCommerce version: 6.9.3

1 Answer

Tony Rodriguez

Support staff

September 23, 2022 at 05:47

Hello, @Allan Morrow,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#334838 Copied
Tagged: bars, friendly, progress, showing, themes, woocommerce, wordpress
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