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Promo Pop-up - by Karll - on WordPress WooCommerce support

This topic has 18 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

Karll

Participant

August 11, 2014 at 15:19

When viewing on mobile site, the promo box does not appear responsive, can you please advise?

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17 Answers

Eva Kemp

Support staff

August 11, 2014 at 16:20

Hello,

The reason is background image for promo box is too large (especially logo). You need either upload background image without logo or insert the logo via static block as you’ve created the promo box.

Regards,
Eva Kemp.

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Karll

Participant

August 11, 2014 at 16:32

How do i insert the logo with static block? The visual composer does not seem to be working on static block…

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Karll

Participant

August 11, 2014 at 17:38

I cant seem to get the static block working correctly, can you please advise?

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Jack Richardson

Support staff

August 11, 2014 at 18:06

Hello,

To enable Visual Composer for Static Blocks you should to go to Settings -> Visual Composer and check ‘staticblock’ at “Content types” section.

Regards,
Jack Richardson

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Karll

Participant

August 11, 2014 at 19:26

When viewing on a mobile phone, the popup box appears like this, see screen shot, how do i amend that? I created a static block but it still appears like so…

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Karll

Participant

August 11, 2014 at 20:07

Also how do i get the Promo Popup to appear only on the homepage?

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Eva Kemp

Support staff

August 11, 2014 at 20:16

Hello,

I’ve added the code in custom.css for your logo.
Please check it now.

Regards,
Eva Kemp.

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Karll

Participant

August 12, 2014 at 14:28

Thanks Eva, how do i get the promo popup to display only on the homepage?

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Jack Richardson

Support staff

August 12, 2014 at 14:31

Hello,

Unfortunately there is no such option in our theme.

Regards,
Jack Richardson

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Karll

Participant

August 12, 2014 at 14:35

Hi Jack,

Will it be an option in a future update do you think?

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Jack Richardson

Support staff

August 12, 2014 at 14:42

Hello,

We’re sorry but we’re not going to implement this feature.

Regards,
Jack Richardson

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Karll

Participant

August 14, 2014 at 23:35

Hi,

For some reason the promo popup is not displaying again properly on a mobile phone and also the sidebar on the shop page is not displaying either, i have changed nothing so i cannot understand why this is happening?

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Robert Hall

Support staff

August 15, 2014 at 06:14

Hello,

Because it is cached and then not loading. Try to clear cache browser all time.

Regards,
Robert Hall.

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Karll

Participant

August 15, 2014 at 10:05

Hi,

I have cleared all cache, checked on 3 phones and the promo box is still not displaying correctly, the sidebar on the shop is ok now so its just the promo popup box, can you please advise?

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Eva Kemp

Support staff

August 15, 2014 at 11:47
Hello,

I’ve added the following code into custom.css:
```
@media (max-width: 767px) {#etheme-popup .wpb_single_image img {
max-width: 60%;
float: right;
margin-top: -65px;
position: relative;
left: 20px;
}}
```
Please check popup now and clear browser cache.

Regards,
Eva Kemp.
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Karll

Participant

August 15, 2014 at 12:03

All good, thank you…

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Eva Kemp

Support staff

August 15, 2014 at 12:44

You’re welcome.

Regards,
Eva Kemp.

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Tagged: deals, discount, pop up, promo, template, woocommerce, wordpress
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