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Promo Pop up didn't work when enabled

This topic has 6 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

trina99

Participant

July 6, 2015 at 17:55

Hi Sir/ Ma’am,

Good day!

I need your help on how to fix the Promo Pop up didn’t work when enabled.

Thank you.
Best regards

Please, contact administrator
for this information.

#73473 Copied Theme version: 2.0

5 Answers

Robert Hall

Support staff

July 6, 2015 at 20:25

Hello,

Please update theme to the latest version (2.2).
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

#73510 Copied

trina99

Participant

July 8, 2015 at 10:21

Hi Sir Robert,

Good day!

Where can I find the new 2.2 updated file theme? so I can download it.

Thanks.
Best regards

#73867 Copied

Eva Kemp

Support staff

July 8, 2015 at 11:22

Hello,

You can download the theme on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 , log in with your Envato account and download the latest version from your Downloads page.

Regards,
Eva Kemp.

#73884 Copied

trina99

Participant

July 11, 2015 at 17:14

Hi Sir/Ma’am,

Good day!

I already installed the 2.2 version of the theme but still the pop up won’t work.

kindly check If there’s still a problem on the update
http://www.shellacnails.eu/wp-admin/admin.php?page=ot-theme-options

Thank you

Please, contact administrator
for this information.

#74674 Copied Theme version: 2.2

Eva Kemp

Support staff

July 13, 2015 at 08:50

Hello,

The reason is you removed “Newsletter” link from the top bar.
Get is back and popup should work fine.

Regards,
Eva Kemp.

#74753 Copied
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