Promo pop-up doesn't work - by kellydewinter

This topic has 9 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: kellydewinter
    kellydewinter
    Participant
    September 25, 2014 at 19:25

    Hi,

    I want to make a promo pop-up and made a static block.
    And i entered at team options the static block nmr [block id=”1447″]
    But nothing happen.Just still see the standard pop-up 🙁

    What it’s the problem??
    can you help me.

    Best,

    Kelly

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 25, 2014 at 21:43

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: kellydewinter
    kellydewinter
    Participant
    September 26, 2014 at 16:03

    HI Eva,

    See my private content. thank you

    it static block http://www.suhki.com/?p=1447

    i want to add the facebook like button in the pop-up

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 26, 2014 at 17:58

    Hello,

    You’re using old theme version. Please update it to 2.4 version.
    Read carefully our documentation to update the theme correctly:
    https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: kellydewinter
    kellydewinter
    Participant
    September 30, 2014 at 19:47

    Hi Eva, See my private section

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2014 at 11:08

    Hello,

    Please confirm you have a back up of the site and we’ll update the theme to the latest version for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: kellydewinter
    kellydewinter
    Participant
    October 1, 2014 at 17:22

    Hi Eva,

    Yes, i mada a back up 🙂

    thank you so much

    Avatar: kellydewinter
    kellydewinter
    Participant
    October 2, 2014 at 20:47

    Hi Eva,

    Thank for updating.You make my day 🙂

    But static block stil doesn’t work together with the static block.
    I would like to use a static block http://www.suhki.com/?p=1447
    with a facebook count box, so people can like the facebook button in the promo pop-up.
    Do I something wrong??

    And with the update you can see on the bottom of the page WordPress DEMO Store. All Rights Reserved.
    Where can i delete it…i could not find it. Could you delete it??

    Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 14:53

    Hello,

    I’ve recreated static block for pop up and the Like button has appeared. Please check it.
    To remove “WordPress DEMO Store” text in the footer you need add an empty Text widget into Footer Links widget area in Appearance > Widgets or insert your own widget or text into there.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘Promo pop-up doesn't work’' has been successfully resolved, and the topic is now closed for further responses

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