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Promo pop-up how to link to an email - by sophie

This topic has 6 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Jack Richardson

sophie

Participant

July 14, 2014 at 10:24

Hello,

I’ve created a promo popup for my website but when I clicked subscribe the following message appeared.

‘Failed to send your message. Please try later or contact the administrator by another method.’

I think I need to tell wordpress where to send the subscription email to (i.e. my email) and I don’t know where I can fill in that information.

Also, the promo popup pops up whenever I go to a new page, unless I click ‘do not show this message again’. What can I do to make it only appear ONCE when someone lands on my website but not every time when the person clicks to a new page?

Thanks!

#9722 Copied

5 Answers

Jack Richardson

Support staff

July 14, 2014 at 10:49

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Jack Richardson

#9727 Copied

sophie

Participant

July 14, 2014 at 11:25

Hi Jack,

Thanks for the prompt reply. Please find below my login detail.

Thanks!

Sophie

Please, contact administrator
for this information.

#9736 Copied

Jack Richardson

Support staff

July 14, 2014 at 12:37

Hello,

We can’t see any problems with pop-up windows. When “Do not show this popup again” is checked the pop-up window doesn’t show anymore.
As we can see you’re using 3rd-party plugin for contact form. Please check it with default theme and if problem still persist you should contact contact form plugin support team.

Regards,
Jack Richardson

#9740 Copied

sophie

Participant

July 14, 2014 at 12:43

Hello,

Yes I installed contact form 7 mentioned in Legenda documentation. But you might be able to see if you enter your information on the contact form, the error message appears. Please let me know if it’s possible to create a subscription form without installing a 3rd party plugin.

Also, most websites I have visited don’t have the popup window on every page you visit, I understand that customers can check the ‘do not show this popup again’box to make it disappear but is there any way to make it only appear once when the customer lands on our website?

Thanks and your help is much appreciated.

#9742 Copied

Jack Richardson

Support staff

July 14, 2014 at 13:00

Hello,

This article should be helpful for you: http://contactform7.com/faq/#After_submitting_the_form_I_get_an_error_message.
Unfortunately there is no other way to hide pop-up window in our theme.

Regards,
Jack Richardson

#9746 Copied
Tagged: best selling, email linking, how-to guide, persuasive, promo pop up, themes, woocommerce
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