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Promo popup – don't show again – is not working

This topic has 7 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

jeannemalherbe

Participant

March 18, 2015 at 10:40

No matter whether I complete the newsletter signup form or click the DO NOT SHOW AGAIN link, the popup keeps appearing!

If I click DO NOT APPEAR again, I expect it not to popup each time I go to the home page, especially during the same online session.

Please, contact administrator
for this information.

#50412 Copied Theme version: 2.6 WooCommerce version: 2.3.4

6 Answers

Brian Johnson

Member

March 18, 2015 at 11:22

Hello

Sorry wp-admn credentials are incorrect. We are unable to login.

With best regards
Brian Johnson

#50426 Copied

jeannemalherbe

Participant

March 19, 2015 at 11:58

SEE BELOW
The forum is causing the & to show up as &

Please, contact administrator
for this information.

#50850 Copied

Eva Kemp

Support staff

March 19, 2015 at 12:32

Hello,

I’ve clicked “Do not show this popup again” in the appeared window and it has been hidden. After the second visit to the Home page pop up wasn’t shown.
Please try to check it again in another browser.

Thank you.
Regards,
Eva Kemp.

#50864 Copied

jeannemalherbe

Participant

September 7, 2015 at 15:48

Hi Eva

I never actually got this issue sorted.

If you click DO NOT SHOW AGAIN, then it doesn’t show for the rest of the day, but if you access the site the next day, it starts showing again?

Surely DO NOT SHOW AGAIN should mean forever?

Thanks
Jeanne

#85099 Copied Theme version: 2.8 WooCommerce version: 4

jeannemalherbe

Participant

September 7, 2015 at 15:51

WP ADMIN details…

Please, contact administrator
for this information.

#85100 Copied

Eva Kemp

Support staff

September 7, 2015 at 17:50

Hello,

The option “Do not show this popup again” doesn’t mean the popup window will be hidden forever.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

After that check your site.

Regards,
Eva Kemp.

#85139 Copied
Tagged: best selling, don't show again, not working, promo popup, themes, woocommerce
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