Promo Popup Not Working - by trina99 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Robert Hall

  • Avatar: trina99
    trina99
    Participant
    June 24, 2015 at 14:38

    Hi Sir/Ma’am,

    Good day!

    My Promo Popup didn’t display when page load. I already follow the tutorial from documentation:

    —————————————————

    To recreate popup window on your site, you will need first to create Static Block (content for this area actually), next – enable this function in Theme Options (Theme Options > Promo popup) and specify that we will show just created block. So go to Static block > Add new.

    Once static block was created go to Theme Options > Promo popup.

    —————————————————

    On the Theme Settings the Promo option are already enabled.

    Thank you.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 24, 2015 at 14:46

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

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