Promo text will keep change back to english after amending other feature

This topic has 6 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: eulice
    eulice
    Participant
    August 25, 2023 at 05:34

    Hi I having an issue that I have put a promo text “凡 购 买 RM200 以 上 的 产 品 免 运 输 费” at custom text. However, it will keep change back to “Free delivery fee for products purchased above RM200”. after few day. I have done clear my cache and try to incognito. Can you check what happen?
    This happened quite frequently example: New update from your side, and the text will change back to english.

    Here the image : https://ibb.co/1vg7B6g

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2023 at 08:26

    Hello, Eulice,

    Thank you for contacting us and for using XStore.

    Please clear cache and check now. We’ve set correct condition for the header https://prnt.sc/Rds9j-9NyXnV

    Kind Regards,
    8theme team

    Avatar: eulice
    eulice
    Participant
    August 25, 2023 at 12:33

    But if you change this way
    this subgroup background will not change again : https://ibb.co/4Mq3YBJ

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2023 at 12:42

    Hello, Eulice,

    Thank you for your response.

    Theme Options > Header Builder > Multiple headers > 2 headers > edit the custom header https://prnt.sc/zdGjXzVZHhR3 > Dropdown Menu > change Background Color and WCAG Color.

    Kind Regards,
    8theme team

    Avatar: eulice
    eulice
    Participant
    August 25, 2023 at 15:58

    I think you should refer back this topic
    Topic: SubMenu font color and background not able to change
    I have reported this issue before, what you done is help me rollback the previous issue, where I have mention before the I have tried to change the color of it before with way you mention above.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2023 at 16:19

    Hello, Eulice,

    Sorry, but your response is unclear to me.
    It looks like you did not follow our recommendation – https://prnt.sc/3zDy_ld13hUz
    We’ve changed the color, as was mentioned, all works fine – https://prnt.sc/lqsr9yTucAxF https://prnt.sc/5zT40kKJSxCl
    Please clear cache of your browser and check now.

    Kind Regards,
    8theme team

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The issue related to '‘Promo text will keep change back to english after amending other feature’' has been successfully resolved, and the topic is now closed for further responses

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