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Purchase Code is not valid. - by KROWKO - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

KROWKO

Participant

February 7, 2018 at 23:11

Hi,

I’m having problems with my recently purchased themeforest made on 01/23/2018.
Receiving confirmation Immediately installed thema on site “http://www.adrianaschonberger.com/novo/”, but a week later I had some problems, so I uninstalled FTP wordpress and installed again and now when I enter the purchase code the following message is displayed “Purchase Code is not valid.” I rope some help to fix this problem, I have all e-mails of purchasing confirmation.

Please, contact administrator
for this information.

#184315 Copied Theme version: 4.17 WooCommerce version: 3.2.6

1 Answer

Rose Tyler

Support staff

February 8, 2018 at 14:37

Hello,

Your purchase code is not valid. You need to contact Envato about this, so, please, open support ticket – https://help.market.envato.com/hc/en-us/requests/new

Regards

#184429 Copied
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