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Purchase code not working - by BlackCat - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: BlackCat
    BlackCat
    Participant
    March 4, 2017 at 18:33

    Hi,
    I uploaded Xstore via ftp to my wordpress site.
    During the activation I can’t go on because my purchase code is not working:

    “You are using wrong purchase code. It is not associated with this theme.”

    I assume it should be correct, as I just used it to register to support forum. Any hint?
    Thanks 🙂

    #156237 Copied
    4 Answers
    Avatar: BlackCat
    BlackCat
    Participant
    March 6, 2017 at 11:14

    Any hint? 🙁

    #156292 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2017 at 19:11

    Hello,

    What version of XStore theme do you use? We have made some improvements of the API, so, please, make sure that you are trying to activate version no less than 3.9.

    Regards

    #156355 Copied
    Avatar: Ymode
    Ymode
    Participant
    March 8, 2017 at 18:29

    I got the same problem, my purchase code is not working, I’m really hurry to fix it and I don’t know what else I can do, can you please help me?

    I already fix it, I got the old version, I download the new one and now everything is OK.

    #156474 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 9, 2017 at 09:02

    Hello, @Ymode

    We are glad to hear that you solved the problem.

    Regards

    #156497 Copied
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