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Purchased Again - by shushobhit - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Muhammad Zaki

shushobhit

Participant

February 13, 2021 at 13:02

Hii OlgaBarlow i am purchased again cause i don’t find any best theme i love this theme so please help me some performance issue

Regards
Shubham

Please, contact administrator
for this information.

#274016 Copied Theme version: 7.2.4

6 Answers

Robert Hall

Support staff

February 13, 2021 at 19:06

HI

Thank you so much for giving us kind words.

Yes we are always here to provide you customer support can you please tell us what problems are you facing with this theme package.

#274052 Copied

shushobhit

Participant

February 13, 2021 at 19:32

i have only face performance issue

#274058 Copied

shushobhit

Participant

February 13, 2021 at 19:36

It ried everything possible when i changed deeply using W3TC my site is facing critical issues please check the site from your end and help me to fix the issue i pray with you ?? I love this theame and devloper support

#274059 Copied

Muhammad Zaki

Support staff

February 14, 2021 at 10:24

Hello!

We have tested your website performance: https://gtmetrix.com/reports/leaveshop.com/kMHovoAU/retest

Please remember the performance of the website depends upon:

-Server and its configurations
-Media type (images+videos)
-Theme
-Caching

I see the JS resources are affecting the website performance most. I see the resources are not parsing or combined and they take much time to load. Can you please contact your HOST and ask them to enable the CDN for your website as this feature controls the server and browser cache along with the image optimization and it is very effective.

Please also ask them to let us know if they have any recommended cache plugin.

Please also allow me to configure your cache plugin to improve your website performance and I see you also need to optimize some of the images, we have a very good recommended plugin to optimize your image: https://wordpress.org/plugins/ewww-image-optimizer/

Please always make sure to upload light size images ( less than 300kbs) as the media plays a very important role in the website performance.

For more info on how to speed up the site, please check our doc here:
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Please allow me to configure the W3 plugin and please let me know if you have any further queries.

Thank you!

#274111 Copied

shushobhit

Participant

February 14, 2021 at 10:31

I give You All permission Cause i am not Development currently please proceed and help me to fix i pray with you i lobe this theme

#274115 Copied

Muhammad Zaki

Support staff

February 14, 2021 at 12:28

Hello!

I have configured the W3 total cache plugin and also optimized 288 images with help of the Ewww image optimizer plugin.

I also found out that the below images are still affecting the performance, These images alone taking more than 6 seconds to load:
1-https://xstore.8theme.com/elementor/demos/niche-market02/wp-content/uploads/sites/55/2020/12/BG-1.jpg
2-https://leaveshop.com/wp-includes/images/w-logo-blue-white-bg.png
3-https://xstore.8theme.com/elementor/demos/niche-market02/wp-content/uploads/sites/55/2020/12/Image-8.jpg
4-https://xstore.8theme.com/elementor/demos/niche-market02/wp-content/uploads/sites/55/2020/12/Image-1.jpg

I see these above images are uploaded more than one time with many other images, Please remember the images play a very important role in the website performance so please delete the images which are uploaded repeatedly.

Can you please also contact your service provider to enable the CDN on your website and if they can also enable the Gzip compression because I see the initial response time from the server is also not good and it should be reduced.

Please let me know what they say and if they have any suggestions for the theme end.

Thank you!

#274124 Copied
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