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Quadriplicate theme - by jcortezma99 - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

jcortezma99

Participant

November 7, 2020 at 04:47

Yo, i installed xstore theme and try to install demo. then something happen and it look like this

Please, contact administrator
for this information.

#258271 Copied Theme version: 7.0.2

8 Answers

Rose Tyler

Support staff

November 7, 2020 at 08:00

Hello,

It looks like you installed demo content a few times. Duplicate menu items can be deleted via Appearance > Menus. Provide URL and temporary wp-admin access, and we will help you with it.

Regards

#258274 Copied

jcortezma99

Participant

November 7, 2020 at 18:05

I cant share a link because it is locally (using Apache) so i sent an email to 8themes with the instructions of what i did. I tried to deactived this quadruplicated template and install it for fresh but it throws me an error so thats why i sent that email.

#258391 Copied

Rose Tyler

Support staff

November 8, 2020 at 10:53

Hello,

Please watch this video – https://youtu.be/4n1re0jKorc
We’ve reset the activation limit for you, so you can try now.
We do not have any problem with organic02 demo import on our test site.
Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
It is recommended to run import on fresh WordPress installation (You can use WordPress Database Reset plugin). If you run import a few times, you will get duplication of content, but all duplicated items can be simply deleted manually via the Dashboard.
Let us know if you need any further assistance.

Regards

#258441 Copied

jcortezma99

Participant

November 8, 2020 at 20:33

Ok, i installed for fresh, i saw the requirements and it’s all good to go, in fact i recorded a video. But now i get some error about ‘Kirky’ class not found. I’ll share the URL Video later.

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for this information.

#258508 Copied

Rose Tyler

Support staff

November 8, 2020 at 20:40

You are using the latest version of the Core plugin, but an old version of the theme – https://prnt.sc/vfp8le Do the update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#258510 Copied

jcortezma99

Participant

November 8, 2020 at 20:56

Recorded Video Link in private content area.

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for this information.

#258514 Copied

jcortezma99

Participant

November 8, 2020 at 23:58

Ok, it worked perfectly!!!!. Now i made a backup of the site… just in case… I think i’m gonna extend the support cause it was very and really fast.

Ps: I’m going to be your best nightmare with you guys, just like today hahaha. Thanks, really, THANKS . 10/10

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for this information.

#258531 Copied

Rose Tyler

Support staff

November 9, 2020 at 09:11

Hello,

You’re welcome!
Feel free to ask if you have any other questions

Regards

#258554 Copied
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