Quantity box is not showing next to add to cart button in single product page

This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Diollo Store
    Diollo Store
    Participant
    April 19, 2022 at 15:31

    in single product page design i chose an add to cart button style with quantity box next to it
    after i click on the button style the quantity is not showing
    i tried to choose different styles and also hard refresh the page but nothing happened.

    6 Answers
    Avatar: Diollo Store
    Diollo Store
    Participant
    April 19, 2022 at 16:23

    turns out it was from woocommerce product inventory entries
    how to delete cache in theme or disabled it at least while working on it, so i don’t hard refresh each time?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2022 at 13:57

    Hello,

    Do you use cache plugin? Temporarily disable it.
    There is no cache in theme, but cache of static blocks or menus you can disable via Theme Options > Speed optimization.
    Also, clear cache of your browser or change settings of it.

    Regards

    Avatar: Diollo Store
    Diollo Store
    Participant
    April 20, 2022 at 16:31

    i did deactivate it but still no thing on the mobile, please see my last ticket

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 21, 2022 at 23:20

    Hello,

    If your product has only 1 on stock or if you enabled the Sold individually option then q-ty won’t appear. So, check these moments. If you have more than 1 product on stock and did not enable the Sold individually option but still have the mentioned issue then provide us with WP Dashboard access to check the issue in more detail.

    Regards

    Avatar: Diollo Store
    Diollo Store
    Participant
    April 22, 2022 at 10:21

    yes i managed to solve the problem, but support replaying after almost 2 days! due all respect that’s not fast at all

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 22, 2022 at 16:39

    Hello,

    Sorry for this delay in answering. As a rule, we reply much faster but we have a lot of requests these days after the holidays.

    Regards

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘quantity box is not showing next to add to cart button in single product page’' has been successfully resolved, and the topic is now closed for further responses

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