Quantity not updating on cart page on mobile

This topic has 13 replies, 5 voices, and was last updated 3 months, 2 weeks ago ago by Luca Rossi

  • Avatar: Tal
    Tal
    Participant
    March 5, 2024 at 10:47

    hey
    the quantity not updating at cart page on mobile
    here is a video that explain : https://www.veed.io/view/adbbf6eb-38ca-49a2-b2a5-6893ef7cf1c7?panel=share

    please if u can do it as fast as possible

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2024 at 10:50

    Hello, Tal,

    Thank you for reaching out to us.

    Please update the theme and plugins on your site – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: Tal
    Tal
    Participant
    March 5, 2024 at 11:29

    still not working

    Please contact administrator
    for this information.
    Avatar: Tal
    Tal
    Participant
    March 5, 2024 at 13:03

    there is any soultion?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2024 at 14:05

    Hello, Tal,

    We appreciate your prompt response.

    Please provide FTP access also.

    Best Regards,
    8Theme’s Team

    Avatar: Tal
    Tal
    Participant
    March 5, 2024 at 14:09

    hey added the ftp details:

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 5, 2024 at 15:03

    Hi @Tal,

    We’ve applied the HOTFIX again and our developteam is working on it:

    
    add_action('wp_footer', 'n2t_wp_footer', 99);
    function n2t_wp_footer() {
    	?>
    	<script>
    		!function($) {
    			"use strict";
    			$(document).on('change', '.woocommerce-cart-form .qty', function(){
    				var value = $(this).val(),
    					name_d = $(this).attr('name'),
    					name = name_d.replace('qty_duplicated', 'qty');
    				$('select[name="'+name+'"]').val(value);
    			});
    		}(jQuery);
    	</script>
    	<?php
    }
    

    This issue should be fixed in next updates.

    Sorry for this inconvenience!

    Best Regards,
    8Theme’s Team

    Avatar: Nye Jones
    Nye Jones
    Participant
    March 18, 2024 at 23:42

    Does the code provided above fix the quantity not updating issue?

    Avatar: Justin
    Luca Rossi
    Support staff
    March 19, 2024 at 06:30

    Dear @Nye Jones,

    We kindly request that you initiate a new topic and furnish us with the URL of your website, along with the WordPress Administrator credentials, including both the username and password. This will enable us to thoroughly examine the matter at hand.

    We appreciate your cooperation.

    Best Regards,
    The 8Theme Team

    Avatar: Shady021
    Shady021
    Participant
    August 4, 2024 at 13:08

    Hi,

    The last theme version doesn’t resolve it.

    I have the same issue on my website. Please find FTP access here.

    Thank you !

    David

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    August 5, 2024 at 07:16

    Dear @Shady021,

    We hope this message finds you well. Could you kindly recheck the information at your earliest convenience?

    For future reference, we kindly request that you create a separate ticket for each issue. This will enable us to provide you with more efficient and organized assistance.

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Avatar: Shady021
    Shady021
    Participant
    August 5, 2024 at 11:24

    Thanks it’s working now !

    Avatar: Justin
    Luca Rossi
    Support staff
    August 5, 2024 at 12:23

    Glad to hear everything is working fine now.

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘quantity not updating on cart page on mobile’' has been successfully resolved, and the topic is now closed for further responses

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