Question about switching to Elementor - by Ann Sanicola

This topic has 4 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: Ann Sanicola
    Ann Sanicola
    Participant
    August 24, 2021 at 18:42

    I created my site using WP-Bakery and the default store site. I have already recreated my home page in Elementor. My questions are 1. Are the product pages affected by page builder? As in do I need to recreate every item? Same for category page. And 2. Can I reload the entire demo for Elementor like I was loading a new theme?

    Also, Rev slider isn’t showing in mobile but I am an update behind.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 08:30

    Hello,

    1/ Temporarily disable the WPBakery plugin and check pages of products and categories. If all is fine, you do not need to edit the content using Elementor.
    2/ It is recommended to run import on fresh WordPress installation. If you are not ready to reset all content and start from scratch, we can help you with the import of particular demo pages. Provide URL of demo pages and temporary wp-admin access to your site.
    3/ Do you mean slider on your Home page? I can see it from mobile. Please clear cache and check one more time. Describe the problem in more detail, please.

    Regards

    Avatar: Ann Sanicola
    Ann Sanicola
    Participant
    August 26, 2021 at 16:35

    1. I’ll check by disabling wPbakery .
    2. I can handle the import using your import function and renaming page. I only really concerned about the single product pages, and all the content generated from WooCommerce templates. Like when I add new products.
    3. I uploaded the most recent update snd the slider appears to have fixed itself.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 27, 2021 at 07:54

    Let us know if you need any further assistance.

    Regards

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