Question about the license on just 1 site

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Maico Vinhaes
    Maico Vinhaes
    Participant
    August 2, 2024 at 13:58

    Hello,

    I recently acquired a new theme. Since the theme can only be used on one domain, I need to know how to proceed with setting up the site on a secondary domain and then migrating it to my main domain. I cannot take the current site offline during this process.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2024 at 14:10

    Hello Maico Vinhaes,

    Thank you for reaching out to us. We appreciate your interest in using our theme for your project.

    XStore provides the option of 1 live site licensing and 2 staging site licensing for testing purposes per purchase code. Read more – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

    Should you have any inquiries regarding full site content migration, we recommend reaching out to your hosting provider for assistance. Typically, hosting support teams are equipped to handle such requests, as site migration does not pertain directly to the theme itself. We do not have specific guidance on this matter, though some of our clients have successfully used the Duplicator plugin for similar purposes.

    After completing the migration, please navigate to the XStore welcome panel, select ‘unregister theme’, and then enter your purchase code to register it again. This step is crucial to update the activation information.

    We appreciate your cooperation and are here to support you should you have any further questions.

    Best Regards,
    8Theme’s Team

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