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Questions – category page and product page badges

This topic has 6 replies, 2 voices, and was last updated 4 weeks, 1 days ago ago by Tony Rodriguez

kmc

Participant

February 7, 2025 at 18:32

May I know about product badges
1) there seems no option to set the postion of the badge? How can I do it?
2) on product page the badge is not visible, is there any option to set it?

#433695 Copied Theme version: 9.4.1

5 Answers

Tony Rodriguez

Support staff

February 8, 2025 at 07:32

Hello, @kmc,

Thank you for contacting us and for using XStore.

1/ Kindly ensure that your website is running the latest versions of the WordPress (6.7.1) and XStore theme (9.4.7) and the XStore Core plugin (5.4.7). You can refer to the following links for update history and detailed instructions on updating:

– https://www.8theme.com/downloads/
-https://xstore.8theme.com/update-history/
– https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Afterward, please clear all caches and check again.

2/ Our theme provides a feature in which you can set Badges on products. You can find this option in under Dashboard > XSTORE > Theme Options > WooCommerce > Shop Elements > Product badges : https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

3/ To modify the single product page layout, please follow these steps:

1. Navigate to **XStore Builders > Single Product Builder**.
2. Open **Elementor** and select **Edit Layout**.
3. Click on **Edit Product Images**.
4. Enable the **Sale Flash** option and update the changes.

For further guidance, please refer to our theme documentation here:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

We hope this helps. If you need any further assistance, please feel free to contact us.

Best regards,
8Theme Team

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#433722 Copied

kmc

Participant

February 8, 2025 at 11:49

Regarding this, I don’t see any option to set the x-axis and y-axis location of the postion of the badge on the product image.

#433733 Copied

Tony Rodriguez

Support staff

February 8, 2025 at 12:02

Hello, @kmc,

Thank you for your response.

To assist you more effectively, could you please provide a screenshot with a marked indication of the product badge and specify where you would like it to be positioned? Additionally, kindly share the URL of the product page so that we can review the details and provide you with a custom CSS code to resolve the issue.

We appreciate your cooperation and look forward to your response.

Best regards,
8Theme Team

#433736 Copied

kmc

Participant

February 8, 2025 at 18:41

Please see two URL and image attached.

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Tony Rodriguez

Support staff

February 10, 2025 at 05:21

Hello, @kmc,

Thank you for providing the screenshots.

We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and check your website to confirm the changes.

For your reference, we have added the necessary CSS code in:
**XStore > Theme Options > Theme Custom CSS > Global CSS**

Additionally, please refer to the images provided in the private content area for further details.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

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