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Quick view images show with green overlay

This topic has 5 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Jack Richardson

Aman chourasiya

Participant

August 11, 2024 at 09:39

Hello xstore .
Recently , I purchase your theme, I faced some issue in front end .
Our product quick view images show with hn green overlay effect it’s look very bad.. for this I lost my website visitors so plzz suggest me ho toh solve this problem ..

My second d problem is that when someone open my site , my hero section slider not fully loaded until someone scroll down , when someone scroll down thn slider images showing ..

Mt third problem is that. In home page product section quick view option isn’t working in mobile .. plzz take a look my site from your end

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#409804 Copied Theme version: 9.3.16

4 Answers

Rose Tyler

Support staff

August 11, 2024 at 10:24

Hello Aman chourasiya,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#409807 Copied

Aman chourasiya

Participant

August 12, 2024 at 07:33

check out solve problem

Please contact administrator
for this information.

#409899 Copied

Aman chourasiya

Participant

August 12, 2024 at 10:19

Plzz check a look my website and solve my issue

Please contact administrator
for this information.

#409934 Copied
Jack Richardson

Support staff

August 12, 2024 at 10:34
Dear @Aman chourasiya,

I hope this message finds you well. I am writing to inform you about some updates and modifications we have implemented on your website concerning the custom CSS and mobile view functionalities.

We noticed that you had applied custom CSS to add filters to your images, as seen here: https://prnt.sc/LBwrdXP99Q5o. To ensure these filters do not affect images in the quick view popup, we have added the following CSS code:

.et-quick-view-wrapper .product-images img { filter: none; }

This adjustment will prevent the custom filters from being applied to images within the quick view popup.

Regarding the ‘Quick View’ button not displaying on mobile devices, it was due to a deactivated option in your settings. We have located the setting here: https://prnt.sc/tfKRJRQc12R6 and have activated it on your behalf. You should now see the ‘Quick View’ button on mobile devices.

Additionally, you mentioned an issue with content not loading on mobile. This appears to be related to the settings in your Litespeed plugin, which may be configured to delay JavaScript execution until user activity is detected (e.g., click, move, touch). To troubleshoot this, you might consider disabling the plugin temporarily to see if the page loads correctly. Should the issue resolve, we recommend contacting the plugin’s support team for further assistance with configuration settings. Please note that our support does not extend to third-party plugins.

Thank you for your attention to these matters. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team
#409936 Copied
Tagged: green overlay, image preview plugin, premium woocommerce themes, quick view images, woocommerce templates, wordpress ecommerce
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