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Quick view on mobile cuts off content - by Martin

This topic has 12 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Martin

Participant

January 15, 2021 at 08:53

Hi,
the quick view on mobile causes some problems.

The text of the short description is cut off on the right side. Adjusting the width of the quick view canvas did not solve it. I tried it on different phones.

Also, the close button does not block content underneath, e.g. if there is a link underneath it would open.

Thank you
Martin

Please, contact administrator
for this information.

#268497 Copied Theme version: 7.2.3 WooCommerce version: 4.8.0

11 Answers

Olga Barlow

Support staff

January 15, 2021 at 14:12

Hello,

Provide us also with the FTP access to your site to check the issue with the QV in more detail.

Regards

#268566 Copied

Martin

Participant

January 15, 2021 at 14:42

Hello,
thanks, here you go
Martin

Please contact administrator
for this information.

#268570 Copied
Rose Tyler

Support staff

January 16, 2021 at 10:08
Hello,

Add the next code in Theme Options > Theme custom CSS:
```
.et-quick-view-canvas .et-content-inner {
overflow: hidden;
}
```
Regards
#268675 Copied
Martin

Participant

January 18, 2021 at 15:04

Hello Rose,

thank you!

Concerning the other issue with the close button of the quick view sidebar: it’s fine if this will be fixed with the next update. just let know, please.

Thank you
Martin

#268966 Copied

Olga Barlow

Support staff

January 18, 2021 at 22:23

Hello,

You are welcome.

Regards

#269024 Copied

Martin

Participant

January 19, 2021 at 07:51

Hi,
just checking, because you have not yet responded to the problem with the close button. Will it be fixed?
Thank you
Martin

#269046 Copied

Olga Barlow

Support staff

January 20, 2021 at 15:51

Hello,

We don’t face any issue with the close button https://gyazo.com/8654ec89e7473c1d8957ab79de6db491

Regards

#269310 Copied

Martin

Participant

January 22, 2021 at 09:47

Hello,
that’s interesting. On Xiaomi Mi 10 it works correctly. I see it on iOS 14.3, iphone 8 Plus, in Safari and Edge.
Actually the whole area below the close button (i.e. the dark overlay) remains tapable and links open.
The problem does NOT exist with the off-canvas sidebar for the product filter
Best regards
Martin

#269617 Copied

Olga Barlow

Support staff

January 22, 2021 at 13:50

Hello,

Do you have this issue in Safari on mobile only or on the desktop? Because I checked the desktop version and it works fine https://gyazo.com/00cd1218847faf7397f523204154f743

Regards

#269685 Copied

Martin

Participant

January 22, 2021 at 15:51

Hello,
I haven’t checked Safari on desktop, but it works in all other desktop browsers.
However, on iPad (air 2, latest iOs) the problem is the same as on the iphone. Could it be device related?
Best regards
Martin

#269713 Copied

Olga Barlow

Support staff

January 27, 2021 at 07:55

Hello,

Yes, that could be related to mentioned devices. I passed your issue to developers.

Regards

#270423 Copied
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