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Reactivate License after deleting website

This topic has 2 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

contradigital

Participant

January 11, 2024 at 04:56

Hello, I get this message even though I deleted the theme everywhere:
“Ops… Your purchase code has been blocked.
According to the ThemeForest license policy, each license can be used for 1 (one) project only.
We have noticed that the XStore theme is still being used on the following websites:
contra***.de/mbs, contra***.de/mbs-neu, sign***.de”

I only used these two domains for testing purposes and they have now been deleted:
contra***.de/mbs, contra***.de/mbs-neu

I would like to activate the theme again on this domain:
sign***.de

I relaunched the website there and can no longer activate the license. How should I best proceed or can you help me so that I can reactivate this domain.

#379552 Copied Theme version: .9.2.4

1 Answer

Rose Tyler

Support staff

January 11, 2024 at 07:26

Hello, Contradigital,

Thank you for getting in touch with us.

You can activate XStore now.

Kind Regards,
8theme team

#379562 Copied
Tagged: deleted website license recovery, woocommerce license reactivation, woocommerce license restoration, woocommerce reactivate license, wordpress templates license reactivation, wordpress templates license reclaim, wordpress woocommerce license reissue
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