Recently viewed products not working. - by dbirch44

This topic has 8 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: dbirch44
    dbirch44
    Participant
    January 25, 2015 at 03:35

    Hi there,

    For some weird reason the recently viewed products are not working. I have disabled all plugins, cleared the cache and still it’s only displaying one product when the widgets are set to show 10. I view other products and nothing.

    I know I’ve created a few topics today, but there seems to be a lot of things which are not working with this theme. It’s a wonderful theme, it’s just got quite a few things not working with it that’s all.

    I really need to get these things fixed asap, I would really appreciate your help getting these things sorted. Cheers’

    ~ Daniel

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: dbirch44
    dbirch44
    Participant
    January 26, 2015 at 00:55

    This is a real urgent one, still can’t figure out what’s going on and I really need to get this working. Cheers’

    ~ Daniel

    Avatar: Eva
    Eva Kemp
    Support staff
    January 26, 2015 at 15:42

    Hello,

    The problem is with your child theme. When you activate our default theme you’ll see the sidebar is shown fine.
    So please check the changes you made in the child theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: dbirch44
    dbirch44
    Participant
    January 27, 2015 at 23:35

    Hi Eva,

    It’s not a problem with the sidebar, it’s a problem with the woocommerce recently viewed products widget not showing. Other side bar widgets are showing fine, but that one is not. I have tested with the main theme activated, also with the child theme and with the child theme and all the code commented out. It’s still not showing the recently viewed products.

    Even with all plugins except woocommerce disabled, the woopress theme activated (not the child theme) still the recently viewed products widget is not displaying. I have also just noticed now that filter by price is also not showing.

    How can this be fixed??

    ~ Daniel

    Avatar: dbirch44
    dbirch44
    Participant
    January 27, 2015 at 23:38

    Please see these screenshots which show what I mean.

    http://www.sendspace.com/filegroup/ZJ%2FON9DXXSFyEOxeBlqe0w

    Avatar: Eva
    Eva Kemp
    Support staff
    January 27, 2015 at 23:45

    Hello,

    Could you please provide us with the correct wp-admin panel credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: dbirch44
    dbirch44
    Participant
    January 27, 2015 at 23:48

    Hi Eva,

    Sure can, thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2015 at 18:10

    Hello,

    “Woocommerce Recently Viewed” widget isn’t working with default WordPress theme too, so the problem isn’t with our theme.
    You have to contact Woocommerce and ask them to check it.

    Thank you.
    Regards,
    Eva Kemp.

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