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Recently viewed products not working in shop page

This topic has 10 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

aurangzebaa

Participant

December 6, 2021 at 07:20

pls check why its not working.
it is present in the widgets settings

check the site pls

Please, contact administrator
for this information.

#310986 Copied Theme version: 8.0.10

9 Answers

Rose Tyler

Support staff

December 6, 2021 at 08:10

Hello,

It works for me – https://prnt.sc/21ysaal

Regards

#310992 Copied

aurangzebaa

Participant

December 6, 2021 at 18:01

your link not working

#311046 Copied

Olga Barlow

Support staff

December 6, 2021 at 19:44

Hello,

Watch the video https://recordit.co/gKRZvKGwl5

Regards

#311060 Copied

aurangzebaa

Participant

December 7, 2021 at 18:30

thank you!

#311182 Copied

Olga Barlow

Support staff

December 7, 2021 at 18:53

Hello,

You are welcome.

Regards

#311190 Copied

aurangzebaa

Participant

December 7, 2021 at 19:49

hey can u please clear your cache and check again. i have tried this on 4 different systems and I cant see it

u can try on another browser too.

#311195 Copied

Olga Barlow

Support staff

December 8, 2021 at 10:40

Hello,

Now it’s gone.
The recently viewed products widget is the default WooCommerce widget. Do you see that if you switch to default WP theme Storefront for example?
Provide us with working WP Dashboard access to your site to check.

Regards

#311217 Copied

aurangzebaa

Participant

December 13, 2021 at 11:18

pls provide your email address to give u access

#311719 Copied

Olga Barlow

Support staff

December 13, 2021 at 15:45

Hello,

1) Do you see that if you switch to default WP theme Storefront for example? Go to Appearance > Themes > install and activate Stoefront theme, add the recently viewed widget to shop sidebar and check. Provide us with the screenshot of how it works with the default heme.
2) We don’t have a special email for these purposes. So, use any email you want and just provide us with a username and password to log in.

Regards

#311758 Copied
Tagged: fixing, not working, recently viewed products, seo friendly, shop page, wordpress woocommerce
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