Redirect when i try to edit in elementor

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by angel

  • Avatar: angel
    angel
    Participant
    November 28, 2023 at 10:18

    I try to edit the home and always redirect me

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2023 at 10:39

    Hello, Angel,

    Thank you for contacting us and for using XStore.

    We’ve activated another theme on your site – Storefront (default WooCommerce theme) and the same problem persists. It means that the problem is not caused by our theme.

    Please read this article – https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/

    Kind Regards,
    8theme team

    Avatar: angel
    angel
    Participant
    November 28, 2023 at 12:19

    I try with other page that i did and open editor but with the demo file not work and the problem is what ? i don t understand

    We try to stop plugin XStore Core and work

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2023 at 14:56

    Hello, Angel,

    Please provide FTP access.
    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Warm regards,
    The 8Theme Team

    Avatar: angel
    angel
    Participant
    November 28, 2023 at 18:38

    I send the info

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2023 at 08:06

    Hello, Angel,

    We can’t connect, unfortunately.
    Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Warm regards,
    The 8Theme Team

    Avatar: angel
    angel
    Participant
    November 29, 2023 at 09:10
    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2023 at 13:23

    Hello, Angel,

    We do not have this problem on your demo or test sites, so we suppose it could be some conflict between Elementor and your Server, so we went to this page: https://travel-shirt.com/wp-admin/admin.php?page=elementor#tab-advanced > then enable the Switch Editor Loader Method https://prnt.sc/nZWjiamg-6n7

    Everything is now working fine.
    Please check.

    Kind Regards,
    8theme team

    Avatar: angel
    angel
    Participant
    November 29, 2023 at 14:22

    thanks

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Redirect when i try to edit in elementor’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.