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Reduce the size of the sub menu white space area

This topic has 6 replies, 3 voices, and was last updated 1 years, 12 months ago ago by Rose Tyler

David

Participant

January 2, 2023 at 23:45

Hello,

Is there a way to reduce the size of the white space that shows up on the sub-menus, we would like to reduce it so it only shows the actual menus and not all the dead white space underneath, please see the screenshot: https://imgur.com/JmvZG6M

Please, contact administrator
for this information.

#342813 Copied Theme version: 8.3.9 WooCommerce version: 6.1.1

5 Answers

Tony Rodriguez

Support staff

January 3, 2023 at 06:08

Hello, @David,

Tried to check your site and it is not working for me, I am accessing the site from Pakistan, so please allow Pakistani Ip’s for a while, and also share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you on your site and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

#342817 Copied

David

Participant

January 3, 2023 at 12:31

Hi Tony,

Just sent it across, you should also have access to the website now

Please contact administrator
for this information.

#342870 Copied

Tony Rodriguez

Support staff

January 4, 2023 at 05:37

Hello, @David,

Still, your site is not working for me, I am unable to check and fix it on your site, It is showing this: https://postimg.cc/t7LbwK8Q I am accessing it from Pakistan, so please contact your hosting provider and ask to allow Pakistani IP’s or a while so that I will be able to check it on your site and help you out, Thanks for your understanding.

Regards 8Themes Team.

#342918 Copied

David

Participant

January 4, 2023 at 09:56

Hi Tony,

Please try our direct IP address that should allow you to connect to the site directly if you still have issues I will speak to AWS to see if they’re blocking your IP address

Please contact administrator
for this information.

#342936 Copied

Rose Tyler

Support staff

January 4, 2023 at 10:37

Hello,

Thanks for the reply.
Please go to Appearance > Menus > edit your menu > click on settings of the menu item > change Mega menu height value or live it empty.

Regards

#342942 Copied
Tagged: area, reduce, sub-menu, themes, white space, woocommerce, wordpress
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