This topic has 20 replies, 4 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow
hi support
please tell me how to reduce those threads and DOM plz
Start Time Duration
https://soqkorea.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
7.4s 291ms
https://soqkorea.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
8.0s 113ms
https://soqkorea.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
7.9s 91ms
https://soqkorea.com/
6.1s 71ms
https://soqkorea.com/wp-content/themes/xstore/js/modules/swiper.min.js?ver=1.0
7.7s 68ms
https://soqkorea.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
7.8s 67ms
https://soqkorea.com/wp-includes/js/wp-embed.min.js?ver=5.8
8.2s 56ms
Hello,
Provide temporary wp-admin access, so we can take a closer look.
Regards
hi support
i sent the user and pass in private msg
please check it
Hello
it is probably looks that some 3rd party plugin create a conflict Kindly deactivate 3rd party plugin one by one and check your website .
John Holden
Hello Maher alshaheri,
We’ve checked your site. You need to contact your hosting provider with your request you posted here, and ask for help from their side with this also – https://gyazo.com/06519c00697237171844a5b8adecaba7
Read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements and enable Lazy loading for the Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header.
Regards
hi again
i reinstall a new WordPress with only plugin from your theme but the site speed still slow and Dom size is big plz check it
hi support
webhosting confirm the issue is from ur side
https://prnt.sc/1r10ls4
Hello,
We can’t log in to your new site, but while testing we see the next things that are independent of the theme – https://gyazo.com/2afbf1f5a7aa66e48744c80e285d9c3d https://gyazo.com/e547e35573bfda3bcb7a525e22fda9e8
Have you read articles about DOM? Every additional element on the page increases the DOM structure. To reduce it remove the elements, there is no other way, unfortunately (for example limit the number of products in the slider, or remove some elements etc).
If you are not satisfied with the theme speed we could only give you a refund.
Regards
Hi rose
It is not a redund issue what i just want is help me solve my website slow condetions well is u r the support u can gide me to make it better i insall wo fastest cache and made some optimazatiplon from the built in optemezation in xstore the gared become 90 in desktop but still the same for mobile now can u plz gaide me to optimaze mobile speed
Hello,
We’ve changed some settings and results are better now – https://prnt.sc/1r3n0ia https://gtmetrix.com/reports/soqkorea.com/zwakbvaA/
Google Pagespeed (and now GTmetrix) always scores with 10-50 points mobile performance for 99% of websites built with WordPress. We suggest you test the site on real devices and you will see that there are no real performance problems.
And a question to your hosting provider, why your files http://prntscr.com/1r3neo9 do not come from CDN?
Regards
sorry for the late answer
well great thank you for the setting u change the performance is really getting up
but i’v notice 2 things
1- is when enable remove Query Strings From Theme Static Resources the theme return to default setting green color
after enable
https://prnt.sc/1reovmx
after disable
https://prnt.sc/1reoyl7
2-the fond in pergraghe before pubished show bold
https://prnt.sc/1rep2jf
but after published there is no bold
https://prnt.sc/1rep6zx
i sent the requested question to hosting
support replay
dear support
i sent 2 msg yesterday and i would be happy if u could answer me
hello support
please if u see my messages replay to me
hi support
i am waiting for your answer
Hello,
Take our apologies for the delay in answering.
1) “Remove Query Strings From Theme Static Resources” option helps to avoid using of the old cached files. So, if you enable this option you need to clear the plugin cache, CDN cache + browser cache to apply changes you did in ThemeOptions or using the Elementor plugin. If you can’t clear all these caches then keep the option disabled.
2) Bold weight of your body font is not loaded. So, add the below code to child theme style.css to load that
@import url('https://fonts.googleapis.com/css2?family=Cairo:wght@700&display=swap');
3)
Considering this, may we request that you kindly ask the theme support to provide you with the exact links to the files they are referring to so that we can download them via the ‘wget’ command and see if they will be obtained through proxied IPs, please?
Did you provide them the screenshot that we sent you before? https://prnt.sc/1r3neo9
Regards
hi support
3- yes I provide the host support with the screenshot from ur and they just ask me to ask you to provide the exact links so the can obtain it
hi support and thank you very much for ur kind and support
location of child theme style.css please bellow screen is correct
https://prnt.sc/1rmn1fi
https://prnt.sc/1rmn4yc
i add the code bellow as provided
thank you
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