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Redux Error - by mediavision - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: mediavision
    mediavision
    Participant
    April 1, 2019 at 17:46

    I have big problems with the xstore configuration on my web space.
    When i’ve activeted it i see it on the screen

    Warning: require_once(/home/com66791/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/com66791/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

    Fatal error: require_once(): Failed opening required ‘/home/com66791/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/com66791/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

    Please, contact administrator
    for this information.
    #211842 Copied Theme version: 5.1.6.1 WooCommerce version: 3.5.7
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2019 at 08:02

    Hello,

    Seems that you did not install the theme correctly because some files are missing. Did you install the theme via Dashboard or via FTP? Try to remove XStore and install it via Dashboard (Appearance > Themes > upload) again. Let me know about results with activation after that.

    Regards

    #211856 Copied
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