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Redux error causing white screen on wordpress

This topic has 4 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Zsunstone

Participant

February 25, 2021 at 03:02

I just purchased the Royal theme, and am attempting to set up a website using the cleopatra design. If I have the Redux plug in activated I am unable to preview the site to make changes as it has an error and just gives me a white screen. With it deactivated products pages are broken, as well as the floating top banner which includes the shopping cart is missing. The top cycling banner with the seasonal links is missing images and other content as well. I would like to get it working again please. Here is the error code wordpress tech support provided me:

[25-Feb-2021 01:24:10 UTC] PHP Notice: Only variables should be passed by reference in /srv/htdocs/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-functions-ex.php on line 311
[25-Feb-2021 01:24:10 UTC] PHP Notice: Only variables should be passed by reference in /srv/htdocs/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-functions-ex.php on line 312

#276388 Copied Theme version: 6.3.2

3 Answers

Olga Barlow

Support staff

February 25, 2021 at 13:36

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check the issue in more detail and help you.

Regards

#276492 Copied

Zsunstone

Participant

February 26, 2021 at 00:27

The information you requested is here

Please contact administrator
for this information.

#276631 Copied

Olga Barlow

Support staff

March 1, 2021 at 14:14

Hello,

I checked yout site and see that problem appears only if Page Optimize plugin is enabled. That plugin breaks the page HTML structure.
I disabled Page Optimize plugin and site works ok with Redux.

Regards

#277112 Copied
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