Redux Framework error - by cassim - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Olga Barlow

  • Avatar: cassim
    cassim
    Participant
    September 25, 2016 at 10:26

    Hi their

    Im getting lots of errors from the Redux Framework that gives errors also into the server. Are you able to take a look on it ?

    See error log in the Private content

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 26, 2016 at 08:55

    Hello,

    Provide, please, temporary admin panel and FTP accesses. We’ll check if this issue is related to our theme.

    Regards

    Avatar: iam_anjru
    iam_anjru
    Participant
    October 3, 2016 at 13:53

    I am currently having issues with a purchased theme you created. I have done everything possible to figure out where the problem is. Now I have to resort to reaching out to you guys. I notice that the add to cart button was not being displayed through out the site, when I disable the Redux framework plugin, they reappeared but most of the other website functionality is gone. Not sure why, please assist.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 3, 2016 at 17:30

    Hello,

    If you don’t see add to cart option very likely that catalog mode is enabled (Theme Options > E-Commerce > Shop > Just Catalog > set Off). You don’t need to disable Redux framework because this plugin is required for correct theme work.

    Unfortunately, I can’t check your site because I see the white screen only when I follow the link that you provided.

    Regards

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