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Redux Framework Issue. - by Ibrahim Shah

This topic has 9 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

Ibrahim Shah

Participant

October 29, 2019 at 00:16

Hi there,
I having a major issue with my website design, some of the pages design is in ruin along with products pages. I started diagnosing issue by disabling plugin one by one and when I disabled “Redux Framework” everything when back to normal but ofcorse i have many other issue with that. Can you please help me.
https://thehippieshake.co.uk

please check “NEW ARRIVALS” “SHOP ALL” and “VINTAGE” to start.

Please, contact administrator
for this information.

#223986 Copied Theme version: 6.0.1 WooCommerce version: 3.7.1

8 Answers

Olga Barlow

Support staff

October 29, 2019 at 11:45

Hello,

1) Did you make changes directly in WooPress theme files? Did not you use the child theme?
2) Provide us with Dashabord and FTP access to your site.

Regards

#223999 Copied

Ibrahim Shah

Participant

October 29, 2019 at 12:27

Thanks a lot, I haven’t made any changes directly in the theme files.

Please contact administrator
for this information.

#224007 Copied

Olga Barlow

Support staff

October 29, 2019 at 12:32

Hello,

As I can see the Redux plugin is enabled and the product page http://prntscr.com/pplqj9 and the single product page http://prntscr.com/pplpkt are ok. So, could you provide us with link to page that is broken and also screenshot what exactly is not suitable for you for better understanding?

Regards

#224008 Copied

Ibrahim Shah

Participant

October 29, 2019 at 22:51

https://www.dropbox.com/sh/ys7ar5i8aggf8q1/AACXNdkVKUUg_NZY14NmYubwa?dl=0
You can see how these pages are appearing in above screen shot. This is happening on “NEW ARRIVALS” “SHOP ALL” and “VINTAGE”

#224041 Copied

Rose Tyler

Support staff

October 30, 2019 at 09:08

Hello,

Some of your products have unclosed tags in a short description. For example, https://prnt.sc/pq08sy
I’ve edited a few products, please check new-arrivals page now.

Regards

#224060 Copied

Ibrahim Shah

Participant

October 30, 2019 at 19:53

Do you have any idea it could have happen because I never make any changes to template files. Also I am having this weird issue with this product
https://thehippieshake.co.uk/shop/her-majesty-navy-velvet-embroidered-kimono/
at the back-end all the details are different but on the front end it showing another product.

#224112 Copied

Olga Barlow

Support staff

November 2, 2019 at 18:55

Hello,

We do not manage the clients’ websites, so don’t have information how that happened.
We have passed your issue with the product to our developers and I’ll inform you once they fix the problem.

Regards

#224200 Copied

Olga Barlow

Support staff

November 4, 2019 at 18:33

Hello,

Check the description now.

Regards

#224297 Copied
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