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Regarding changing to a template, I need to not import the specific operations of the current templa

This topic has 11 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

cocofu

Participant

June 26, 2024 at 14:55

Hello, I just bought your product again. I want to change the template of my website https://hautecouture-co.com/ to your template. Now I have a question. After importing the template, I don’t need the data of that website, that is, the pictures and articles, and the content do not need to be imported.

Can you tell me how to do it?

Please, contact administrator
for this information.

#401835 Copied Theme version: 8

10 Answers

Rose Tyler

Support staff

June 26, 2024 at 15:05

Hello cocofu,

Thank you for choosing our product for your website.

You can unselect the full demo content import, and select only particular elements – https://prnt.sc/iWfYmc0SGGmz
Create a staging site (full copy of the current site) and do tests there first.

We hope this information is helpful.

Best Regards,
8Theme’s Team

#401838 Copied

cocofu

Participant

June 26, 2024 at 15:18

Do you support import? I am afraid of importing incorrectly. I will give you my administrator account and you can help me import.

Please contact administrator
for this information.

#401854 Copied

Rose Tyler

Support staff

June 26, 2024 at 15:30

Hello cocofu,

We would like to inform you that theme installation and import are not included in our basic support package; these are considered additional services. While we are theoretically able to assist you, the existing content on your site might lead to misunderstandings regarding your expectations and how we interpret your request.
To facilitate a clearer understanding, we kindly ask you to create a test site. This will allow us to provide you with an example of the installation process and possibly record a video tutorial for your reference.

Thank you for your understanding.

Best Regards,
8Theme’s Team

#401857 Copied

cocofu

Participant

June 26, 2024 at 15:33

Please send me the video of the tutorial.

Please contact administrator
for this information.

#401860 Copied

cocofu

Participant

June 26, 2024 at 16:21

I can’t import now. If you can’t handle it, I will complain to themeforest. Please solve my problem. If you don’t provide the service, I will refund the money.

Please contact administrator
for this information.

#401882 Copied

Rose Tyler

Support staff

June 26, 2024 at 17:20

Hello cocofu,

Please provide the URL of your site and temporary wp-admin access via the Private Content area.

“I can’t import now.” – what exactly error do you get?

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Best Regards,
8Theme’s Team

#401895 Copied

cocofu

Participant

June 30, 2024 at 04:01

I hope you can tell me how to import the content of my current website without affecting it. I don’t need to import the content in the template.

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for this information.

#402403 Copied

cocofu

Participant

June 30, 2024 at 04:08

Why is there no option for this?

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for this information.

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#402404 Copied

cocofu

Participant

June 30, 2024 at 04:59

I have imported it now, why can’t I change GOLO and edit the navigation?

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for this information.

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support staff only.

#402405 Copied

Rose Tyler

Support staff

June 30, 2024 at 07:17

Hello cocofu,

Thank you for getting in touch with us.

To change the logo image, please navigate to XStore Builders, then proceed to ‘Header via Elementor’, and access the ‘Logo element settings’.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#402408 Copied
Tagged: customize woocommerce operations, modify wordpress themes, specific woocommerce adjustments, template change woocommerce, woocommerce themes, wordpress operations import, wordpress template change
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