Regarding speed (I am using xstore wocommerce website theme)

This topic has 2 replies, 2 voices, and was last updated 18 hours, 38 minutes ago ago by Luca Rossi

  • Avatar: Ajay Suwalka
    Ajay Suwalka
    Participant
    September 24, 2024 at 09:43

    There are some speed issue with your theme. Please check my website. I have setup completed. checkout page is very slow. If we are working on add to cart page and i am increasing product quantity then ajax is loading very slow. Please check checkout page and add to cart page. It will take some time wait for increase product quantity increase. Please review check my backend panel and please solved this issue. I have added some screenshot of page. there are getting issue.
    Please check screenshot (For issue related to loading speed for add to cart and quantity increase. it is very long time for price and increasing.)
    https://tinyurl.com/2b73rtta
    https://tinyurl.com/2bfsduor
    https://tinyurl.com/26j8epqz
    I am sharing my website login detail in private content area. Please check i am waiting your reply.

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    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    September 24, 2024 at 12:51

    Dear @Ajay Suwalka,

    We hope this message finds you well. We have encountered an issue while navigating certain pages on your website(it appears randomly NOT always). Specifically, we are receiving a server-side error, which can be viewed at the following link: https://prnt.sc/j89WXMMHqrcI.

    Additionally, we would like to bring to your attention that the speed of AJAX operations for adding to and updating the cart is contingent upon the server’s response time and the database structure. Our theme sends requests to your database and waits for a response. If the response time is slow, we recommend contacting your hosting provider to discuss potential improvements in server response times, as this is beyond our control.

    Thank you for your attention to these matters. We look forward to your prompt action to resolve these issues.

    Best regards,
    8Theme’s Team

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