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Regarding the product display size and layout on the shop page:

This topic has 11 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

bzzxzz

Participant

August 11, 2024 at 10:32

The width of the image edges: B > A
Hello, I’m not sure what is causing this result. I have a guess—could it be because my images (800×1044) are slightly smaller than the images in the original template (920×1200)? Also, for each product, only the first image uses the 800×1044 size, while the rest of the images are all square (the first image follows the aspect ratio of the original template).

My Request:
I think the layout of the original template is very good. I want the current display to match the original template’s layout. It would be even better if the display could be consistent across different sizes, as long as the aspect ratio is the same.

I would appreciate your help with this. Thank you.

Please, contact administrator
for this information.

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#409810 Copied Theme version: 9.3.17

10 Answers

Rose Tyler

Support staff

August 11, 2024 at 11:06

Hello, Bzzxzz,

Thank you for reaching out to us with your query.

We can’t log in, unfortunately. Please provide the correct credentials.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#409816 Copied

bzzxzz

Participant

August 11, 2024 at 11:35

Please contact administrator
for this information.

#409822 Copied

Rose Tyler

Support staff

August 11, 2024 at 12:13

Hello, Bzzxzz,

Thank you for your prompt response. We kindly request that you assign the administrator role to the specified user. Please confirm once this has been completed.

Best Regards,
8Theme’s Team

#409827 Copied

bzzxzz

Participant

August 11, 2024 at 13:21

Sure, I’ve made the changes. What do you think about this?

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#409836 Copied

Rose Tyler

Support staff

August 11, 2024 at 13:58

Hello, Bzzxzz,

We’ve imported the archive page template from the demo on your site.

You can edit this template via XStore Builders > Archive builder > edit template – https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

We are not sure what the screen size is on your screenshot.
Please clear cache and test how the Shop page works for you now, and let us know.

Best Regards,
8Theme’s Team

#409840 Copied

bzzxzz

Participant

August 12, 2024 at 06:58

Thank you for your help.

However, it seems that a new issue has arisen. The problem appears to be occurring only on the mobile page of the shop.

Figures 1-3 illustrate my steps of operation.
The issue is that it does not display directly, nor does it adapt to the window more appropriately.

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Rose Tyler

Support staff

August 12, 2024 at 08:01

Hello, Bzzxzz,

We hope this message finds you well. We would like to clarify that the issue you have encountered is not a bug, but rather a result of specific configuration settings. To display two products on a mobile device, adjust your settings as follows: https://prnt.sc/0XjR4bRwR9s8

Best Regards,
8Theme’s Team

#409905 Copied

Rose Tyler

Support staff

August 12, 2024 at 08:03

Hello, Bzzxzz,

We have noticed that our theme was assigned a low rating, and our subsequent request for a rating review has not yet received a response. We are concerned about this situation and are keen to resolve it.

Could you please advise us on the necessary steps to take in order for the rating to be reconsidered? We are committed to understanding your concerns and ensuring that our theme meets your expectations.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

#409906 Copied

bzzxzz

Participant

August 12, 2024 at 12:05

Hello, I have already changed the review.

Personally, I strongly recommend focusing more on mobile development, as a significant amount of traffic comes from mobile devices.

APM Xstore is really underwhelming.
It’s usable, but not user-friendly.
Of course, this also includes some other features.

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support staff only.

#409952 Copied

Jack Richardson

Support staff

August 12, 2024 at 15:15

Dear @bzzxzz,

We hope this message finds you well. We are reaching out to inform you that the AMP version of our XStore plugin has been meticulously developed in compliance with the standards and requirements outlined in the official AMP documentation, which can be accessed here: https://amp.dev/documentation/examples/.

Our team has dedicated significant effort and time to testing the XStore AMP plugin to ensure it meets AMP validation across various websites created by our customers. In addition to adhering to AMP’s separate coding techniques, we have integrated features such as a dark/light mode switcher, sticky header, and customizable home page elements to enhance functionality.

We are eager to gather your feedback on the plugin, specifically regarding any aspects you believe could be optimized further. As previously mentioned, our adherence to the stringent guidelines set forth in the official documentation limits the scope of potential optimizations, as deviations may result in AMP validation errors. However, we are open to exploring any suggestions you might have for improving our AMP version. Please provide detailed insights so that we can discuss them with our development team for potential implementation.

Additionally, we would like to remind you that the use of the XStore AMP plugin on your website is optional. Should you choose to deactivate the plugin, you can optimize the content of specific pages such as the home, about us, and contact us pages by utilizing the Mobile Content option available in the backend settings, which can be configured here: https://prnt.sc/8erEbxb0INAO.

To implement this, you will need to create a separate ‘Static Block’ that will replace the original content on mobile devices. Our AMP plugin also offers options to configure the content of the Home page, a vital feature as it is often the first point of contact for visitors to your website.

We look forward to your valuable feedback and are here to assist with any further inquiries or requirements you might have.

Best Regards,
Jack Richardson
The 8Theme Team

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Tagged: customize woocommerce, enhance shop page, optimizing product display, product display size, shop page layout, woocommerce shop customization, wordpress woocommerce themes
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